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Make a Motor Insurance claim
Frequently asked questions
Policy documents
Mon-Fri, 9am to 5:30pm (Closed on Bank Holidays):
Quotes and renewals
Policy changes
Complaints
24 hours a day, 7 days a week:
Motor Insurance claims and accidents
Excess Return Voucher claims
Accident Assistance claims
Glass helpline
Breakdown assistance
(when purchased with your insurance policy)
0345 641 9715
+ 00 44 20 8603 9715 (from europe)
Postal Address
JAECOO Accident Assistance Car Care Plan Ltd, Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG.
*The offer of insurance is subject to eligibility and underwriting criteria. All cover is subject to the terms and conditions provided with the policy, the
Policy Document and the Terms of Business.
Excess Return Voucher terms and conditions
apply.
JAECOO Insurance is arranged by Car Care Plan Limited, which is registered in England, Company No. 850195 at Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG and authorised and regulated by the Financial Conduct Authority, No. 309268. Car Care Plan Limited arranges policies from a panel of insurers, details are available on request. To understand how we may process your information read our Fair Use Notice.