We’re here to make the difficult times feel a lot easier.
Call our 24-hour claims helpline on
For 24-hour glass claims or glass repairs call
If your car is stolen, vandalised or broken into, please contact the police and get a crime reference number before making your claim.
Call us from the scene or as soon as possible after any incident. Leaving it too late could affect how much we can help you.
We’ll take care of the claim and investigate who was responsible.
We will ask you what happened and who was involved. Please have details of other vehicles, drivers, passengers and witnesses. Photographs of the scene and cars will also be helpful.
*The offer of insurance is subject to eligibility and underwriting criteria. All cover is subject to the terms and conditions provided with the policy, the
Policy Document and the Terms of Business.
Excess Return Voucher terms and conditions
apply.
JAECOO Insurance is arranged by Car Care Plan Limited, which is registered in England, Company No. 850195 at Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG and authorised and regulated by the Financial Conduct Authority, No. 309268. Car Care Plan Limited arranges policies from a panel of insurers, details are available on request. To understand how we may process your information read our Fair Use Notice.